Online Success Model

Terms & Conditions

Effective date: 1 October 2026

Contents

1. About us
2. Eligibility
3. Products and services
4. Purchases and payment
5. Refunds
6. Licence to use
7. Software and SaaS terms
8. Acceptable use
9. Affiliate bonuses
10. Earnings disclaimer
11. Affiliate disclosure
12. Intellectual property
13. Third-party services
14. Limitation of liability
15. Indemnity
16. Suspension and termination
17. Changes to these terms
18. Governing law
19. Contact

1. About us

This website and its products are operated by Richard Fairbairn, trading as Online Success Model ("we", "us", "our"). "You" means any person who visits the website or buys or uses our products.

2. Eligibility

You must be at least 18 years old and able to enter into a legally binding contract to buy or use our products. If you use our products on behalf of a business, you confirm you have authority to accept these terms for that business.

3. Products and services

We provide digital products, which may include web-based software (SaaS), training courses, webinars, templates, plugins, reports and bonus packages. We describe each product as accurately as we can on its sales page. Features, integrations and third-party tools can change over time, and we may update, improve or withdraw features where reasonably necessary.

4. Purchases and payment

• Most purchases are processed by third-party platforms such as JVZoo, WarriorPlus, PayPal or Stripe. Their terms also apply to your transaction.
• Prices are shown at checkout. Unless stated otherwise, one-off purchases give access for the term described on the sales page.
• Subscriptions renew automatically at the stated interval until you cancel. You can cancel through the payment platform or by contacting us. Cancelling stops future payments but doesn't refund past ones, except as set out in our refund terms.
• Upsells and one-time offers (OTOs) are optional and are separate purchases.

5. Refunds

• When a refund is issued, your licence and access to the product (and any related bonuses) end.
• We may refuse refunds where there is clear evidence of abuse, such as repeated buy-and-refund patterns, downloading all content and requesting an immediate refund, or breach of these terms.
• Digital content and cancellation rights: by accessing digital content or software immediately after purchase, you agree that your statutory 14-day cancellation right under the Consumer Contracts Regulations 2013 ends once access begins. This doesn't affect our voluntary refund policy above or your statutory rights if a product is faulty or not as described.

6. Licence to use

When you buy a product, we grant you a personal, non-exclusive, non-transferable licence to use it for the purpose and term described on its sales page. Unless you buy a specific commercial, agency, reseller or white-label licence, you may not:

• resell, share, give away or sublicense the product or your login details;
• copy, reproduce or redistribute the training, software or materials;
• reverse-engineer, decompile or attempt to extract the source code of our software;
• use the product to build a competing product.

Where you buy an agency, reseller or white-label licence, the extra rights are limited to those set out on that product's sales page.

7. Software and SaaS terms

• We aim to keep our software available and working, but we don't guarantee uninterrupted or error-free service. Planned maintenance, hosting outages and changes by third parties (for example AI providers or social platforms) may affect availability or features.
• You are responsible for the content you create, upload or publish using our tools, and for making sure it complies with the law and the rules of any platform you publish to.
• Where our software uses AI, output may be inaccurate or incomplete. You're responsible for reviewing it before you use or publish it.
• Some features may need your own third-party accounts or API keys. Any costs from those providers are your responsibility.
• You're responsible for keeping your own backups of important content.
• "Lifetime" access means access for the lifetime of the product, for as long as we continue to operate and support it.

8. Acceptable use

You agree not to use our website or products to:

• break any law or regulation, including spam, consumer protection and data protection laws;
• send unsolicited bulk email or messages;
• create or distribute misleading, defamatory, hateful, infringing or illegal content;
• upload malware or try to gain unauthorised access to our systems;
• overload, disrupt or abuse our servers or services.

9. Affiliate bonuses

Where we offer bonuses for buying a third-party product through our affiliate link:

• Bonuses are only available when the purchase is made through our link and recorded as our sale by the vendor's platform. Clearing cookies or using ad blockers may stop the sale being credited.
• Bonuses are delivered through the platform's bonus area or by email, normally after the platform's standard delivery or refund-review period.
• If you refund the main product, access to the related bonuses ends.
• Bonuses are provided "as is" and are separate from the vendor's product. Support for the main product comes from its vendor.

10. Earnings disclaimer

Nothing we provide is financial, legal, tax or investment advice. Please get independent professional advice before making business decisions.

11. Affiliate disclosure

We promote third-party products as an affiliate and may earn a commission if you buy through our links, at no extra cost to you. We only recommend products we believe are worth looking at, but you should always do your own research before buying.

12. Intellectual property

All content on this website and in our products, including text, graphics, logos, videos, software, code and training materials, is owned by us or our licensors and protected by copyright and other intellectual property laws. "Online Success Model" and related names and logos are our trade names. You may not use them without our written permission.

13. Third-party services and links

Our website and products may link to or integrate with third-party websites and services. We don't control them and aren't responsible for their content, availability, policies or actions. Your use of them is at your own risk and subject to their terms.

14. Limitation of liability

• Nothing in these terms limits or excludes our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or anything else that can't be limited or excluded under English law.
• If you're a consumer, we're responsible for loss or damage you suffer that is a foreseeable result of our breach of these terms or our negligence. We're not responsible for loss or damage that isn't foreseeable. Our products are for personal and business-learning use, and we have no liability to you for any loss of profit, loss of business, business interruption or loss of business opportunity.
• If you're using our products for business purposes, we won't be liable for any indirect or consequential loss, loss of profits, revenue, data or goodwill, and our total liability to you will not exceed the amount you paid us for the product in the 12 months before the claim arose.

15. Indemnity

If you use our products for business purposes, you agree to compensate us for any claims, losses or costs (including reasonable legal fees) arising from your breach of these terms, your misuse of our products, or content you create or publish using them.

16. Suspension and termination

We may suspend or end your access to any product, without a refund, if you seriously or repeatedly breach these terms, including sharing your account, reselling without a licence or misusing our software. Where reasonable, we'll warn you first and give you a chance to put things right. If we decide to discontinue a product entirely, we'll give reasonable notice where we can.

17. Changes to these terms

We may update these terms from time to time. The latest version will always be on this page with its effective date. The terms in force when you made a purchase apply to that purchase, except for changes needed to comply with the law.

18. Governing law and disputes

These terms are governed by the law of England and Wales. Disputes will be dealt with by the courts of England and Wales, except that if you're a consumer living in Scotland or Northern Ireland, you may also bring proceedings in your local courts. We'd always prefer to resolve any issue informally first, so please get in touch.

If any part of these terms is found to be unenforceable, the rest will still apply. If we don't enforce a term straight away, we can still enforce it later.

19. Contact

Please also read our Privacy Policy, which explains how we handle your personal data.